Our IT support services are specifically designed to cater to the unique needs of apartment living and NDIS disability support, offering specialized solutions in software, hardware, AV systems, NBN, and Starlink connectivity.

Key Services We Offer:

1. Apartment Living IT Solutions

Living in apartments often presents unique challenges, especially with shared spaces, internet connectivity, and security systems. We specialize in providing IT solutions that address these challenges:

• Network Optimisation: Ensuring fast and reliable internet in multi-unit buildings.
• Smart Home Integration: Setting up smart home devices (lighting, TVs, climate control) for convenient, seamless living.
• Multi-device Support: Helping residents set up devices across different platforms, ensuring compatibility and ease of use.
• Move In / Move Out service: A new and innovative service for new and exiting tennants to look after their IT moving needs.

2. NDIS Disability Support

We provide IT support tailored to the needs of individuals with disabilities, helping them navigate the digital world with accessible and user-friendly technology:

• Assistive Technology: Implementation and support for specialised software and hardware that aid in communication, mobility, and daily living.
• Personalized IT Setup: Customising devices, operating systems, and applications to suit individual needs.
• Training & Support: Ongoing training for clients and their caregivers on using assistive tech effectively.

3. Software Support

Our team offers expert advice, installation, and ongoing support for all types of software, including:

• Productivity Software: Setup and troubleshooting for programs like Microsoft Office, Google Workspace, and more.
• Security Software: Ensuring your data remains safe with antivirus, firewalls, and encryption.
• Platform specific software: Helping you navigate the various planning and management tools.

4. Hardware Solutions

Whether you need to upgrade existing equipment or set up new systems, we can assist with:

• PCs, Laptops, and Tablets: Helping you choose the right devices for your specific needs.
• Assistive Devices: Setting up hardware designed to improve mobility, communication, and other aspects of daily life.
• AV Equipment: Installation and setup of audiovisual systems for entertainment, communication, and therapy.

5. NBN and Starlink Connectivity

We specialise in delivering fast, reliable internet through Starlink and NBN (National Broadband Network), ideal for areas with limited or no access to traditional internet services.

• NBN Installation & Troubleshooting: Ensuring your connection is optimized for performance.
• Starlink Setup: Providing satellite internet options in rural or remote areas where NBN may not be available, with a quick, easy installation process. Home users that need speed and reliability at certain times that other providers do not guarantee.

Why Choose Us?

• Expertise in Apartment Living: We understand the complexities of shared living spaces and tailor solutions to ensure a smooth, connected living experience.
• NDIS-focused Support: We’re dedicated to helping people with disabilities access the digital world with the right tools and training.
• Comprehensive IT Solutions: From hardware to software, connectivity, and assistive technology, we provide full-spectrum IT support.
• Customer-centric Approach: Our team is passionate about delivering personalized service and ongoing support to meet the specific needs of our clients.

Whether you’re enhancing your apartment’s tech, setting up NDIS-compliant solutions, or improving your internet access, we’re here to help.